Photo: W. Olympia House

Cleanup Guide for Homeowners and Small Businesses

Frequently Asked Questions - Steps for Finding Answers

If you've just discovered or suspect contamination from toxic wastes on your property, you may be feeling a bit overwhelmed.  No doubt, you have many questions in mind.  Please see below for some common questions and answers.

Image: Sherlock Holmes, detective

Step 1:  Gather Preliminary Information (Research)

Initially, you'll need to gather just enough information to get a sense of what you are dealing with (a more detailed assessment comes later).  You'll also need to find out the minimum information needed to report the Problem.

Image: Call Center Operator

Step 2:  Report the Problem

Image: Too Many Choices

Step 3:  Assess Your Situation & Evaluate Options

In most cases, you'll need still more information before you can decide what needs to be done and how to proceed.  You'll want to explore available options and the costs and benefits associated with each.

Image: laborer

Step 4:  Get the Cleanup Work Done



If you have a slow internet connection, such as a modem, some of the external links may take a long time to load.  Many public libraries have computers with internet capability available for use by their patrons.

Disclaimer: This ‘Guide’ is provided as a service to the public. The information provided herein is intended to be helpful, but it is not exhaustive and the user may need to obtain information from additional sources.  Although the ‘Guide’ has undergone review to ensure the quality of the information provided, there is no assurance that it is free from errors.  This ‘Guide’ cannot be relied upon to create rights, substantive or procedural, enforceable by any party in litigation with the State of Washington.

Was this information helpful to you?  Do you have a question that would be helpful to others but isn't addressed here ?

Please email general questions and feedback about this Guide to: 
Melani Zimmer-Fallon

For more specific questions, please see:
Toxics Cleanup Program Contacts