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Resources for Program Teams

Plain Talk Team Training Class Material

• PowerPoint Training Course

• Handouts from training class:

  • About NetMeeting

  • Definitions for common misused words

  • Get rid of words you don't need

  • How to change passive to active from an Ecology Assistant Attorney General

  • Literacy levels in Washington

  • Plain Talk review worksheet

  • Poor writing costs taxpayers millions

  • Project description template

  • The Great “Affect-Effect” Conundrum

Ecology's Clear Writing Expectations

• Daily and Executive Correspondence Expectations

• Publication Expectations - Best Practices for Clear Writing

• Training

Executive Orders and Policy

• Ecology's Plain Talk Executive Policy

• Governor's Plain Talk Executive Order

Frequently asked questions

Read the common questions from the Program Plain Talk Teams.

Review and Rewrite Processes

See the variety of ways the agency's programs are implementing Plain Talk.

• Agency process

• Program processes

  • Air Quality

  • Hazardous Waste

    • Message to all staff

    • Project Tracking Sheet

  • Spills

    • email to staff

    • process flowchart

  • Toxic Cleanup

  • Water Quality

  • Water Resources Process flowchart, process description and project approval form

Usability Testing

• Usability Testing: What is it?
• Usability Testing: 8 Quick Tips for Designing Tests
• Contact Bari Shreiner or Laurie Dumar for help with usability testing.

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