Laws & Rules > Regulatory Streamlining

Regulatory Streamlining

Regulatory streamlining at Ecology is about continually improving our permitting and regulatory decision-making processes. Rethinking and retooling our regulatory approach is good for business and good for environmental protection. Ecology is focusing our regulatory streamlining efforts in the following ways.

People and service delivery

• Mission, goals, and values
• Vision and code of conduct
• Customer service principles
• Plain talk
• Lean

Permitting and regulatory processes

Online Permit Assistance System (OPAS)

• Online permit assistance questionnaire
• Permit handbook
• Permit process and decision-making schematics

Permit applicant customer survey

• Permit customer satisfaction survey

Business Efficiencies

• Web site: Ecology business efficiencies - We're listening and it shows
• Publication: Focus on Business Efficiencies

Related information

• Governor’s Executive Order on Regulatory Improvement and Assistance
• Ecology: Ecology Works - Agency Efficiency Improvements
• Governor: Government Management Accountability and Performance (GMAP)
• Ecology: Government Management Accountability and Performance (GMAP)

Contact

Dee Peace Ragsdale, (360) 407-6986 or dee.ragsdale@ecy.wa.gov